At Advance Fashion, customer satisfaction is our priority. Please read our Cancellation, Returns & Refunds Policy carefully before making a purchase.
Order Cancellation Policy
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Orders can be cancelled within 24 hours of placing the order or before the order is shipped, whichever is earlier.
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Once the order has been shipped, it cannot be cancelled.
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To cancel an order, please contact our customer support team with your order details.
Returns Policy
We accept returns under the following conditions:
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The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
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Return requests must be raised within 7 days of delivery.
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Products damaged due to misuse, incorrect handling, or normal wear and tear are not eligible for return.
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Certain items such as innerwear, accessories, or items marked as non-returnable are not eligible for returns.
Return Process
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Initiate a return request by contacting our customer support team.
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Once approved, we will share return instructions.
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After receiving and inspecting the product, we will proceed with the refund or replacement (as applicable).
Refunds Policy
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Refunds are processed after the returned product passes quality inspection.
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Approved refunds will be credited within 7–10 business days to the original payment method.
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Shipping charges (if any) are non-refundable, unless the return is due to a damaged or incorrect product.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product:
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Please notify us within 48 hours of delivery.
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Share clear images or videos of the issue for verification.
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Once verified, we will arrange a replacement or refund at no additional cost.
Contact Us
For any questions related to cancellations, returns, or refunds, please contact our customer support team.
We are always happy to assist you.
